The Moving Company

Paid NZ$10,599.75 (ref 739666) for packing and moving stuff from Auckland to Queenstown.

Here's what I've got:

- Only one packer came to pack the whole 5 bedroom house.

- Half of the furniture was not packed, so as a result it was damaged. A lot of stuff is dirty. The customer paid for packing? Just don't care. We already got money, no need to do anything.

- Some boxes were empty, just packing paper. A stupid customer already paid, so we move air. Excellent business conception, literally money for nothing.

- 3 of 132 boxes were lost. Nice job. Delivering empty boxes and losing boxes full of expensive stuff. Proper prioritization.

Do not recommend it. Terrible experience.

From my point of view, these guys stole my money, destroyed furniture and lost my stuff.

P.S. I hope the insurance company is not as shitty as these guys, and I will get a refund.

Move size: 4+ Bedroom Home Service cost: $10600

This is one of the most unprofessional companies we have ever dealt with. Incredibly inaccurate quote, destroyed our property and did not pay although insured, total lack of communication, not reassembling the furniture they disassembled and only excuses in the end. This company cost us a lot of money on top of the moving cost due to having to rent furniture for twice the amount of time that we were assured in our contract. We would highly recommend that everybody uses a different company.

Move size: Partial Move Service cost: $4700